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End User License Agreement

Terms of Use for Macro and Micro mobile applications by Lumora Labs Pty Ltd.

Effective Date: 1 August 2025

Last Updated: 1 August 2025

1. Introduction and Acceptance

This End User License Agreement ("EULA") governs your use of the software applications Macro and Micro (the "Licensed Applications") provided by Lumora Labs Pty Ltd ("we", "us", "our", or "Lumora Labs").

By downloading, installing, or using our Licensed Applications, you agree to be bound by this EULA and our Privacy Policy. If you do not agree to these terms, you must not use our Licensed Applications.

Company Details:

  • Company: Lumora Labs Pty Ltd
  • Address: Vermont South, VIC, Australia
  • Email: lumos@lumoralabs.io
  • Website: www.lumoralabs.io

2. License Grant

Scope of License:

Subject to your compliance with this EULA, Lumora Labs grants you a limited, non-exclusive, non-transferable license to:

  • Download and install the Licensed Applications on devices you own or control
  • Use the Licensed Applications in accordance with their intended functionality
  • Access and use features as documented and intended

Restrictions:

You may not:

  • Copy, modify, or create derivative works of the Licensed Applications
  • Reverse engineer, disassemble, or attempt to derive source code
  • Distribute, sublicense, or transfer the Licensed Applications
  • Remove or modify any copyright notices or proprietary markings
  • Use the Licensed Applications for any unlawful purpose

3. User Accounts

To use certain features, you may need to create an account:

  • Provide accurate and complete registration information
  • Be at least 13 years of age (or age of majority in your jurisdiction)
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access

4. Privacy and Data Use

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which forms part of this EULA.

Data Processing:

  • Supabase: Application hosting and user data storage
  • PostHog: Application analytics and user behavior tracking
  • Resend: Email communications and notifications
  • Notion: Internal operations and customer support
  • Local Device Storage: Data stored directly on your device

We process your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

5. Australian Consumer Law

Under the Australian Consumer Law, our Licensed Applications come with guarantees that cannot be excluded:

  • Services provided with due care and skill
  • Services fit for the purpose you told us about
  • Services provided within a reasonable time
  • Services of acceptable quality

6. Subscription and Payments

Some features may require payment:

  • Fees are charged in advance on a recurring basis
  • All fees are in Australian Dollars (AUD) unless otherwise stated
  • Pricing is subject to change with 30 days' notice
  • Subscriptions automatically renew unless cancelled
  • Refunds are provided in accordance with Australian Consumer Law

7. Intellectual Property

Lumora Labs owns all intellectual property rights in:

  • The Macro and Micro applications
  • Software code, algorithms, and technical innovations
  • User interface designs and branding

You retain ownership of content you create using our Licensed Applications, subject to our right to use your content to provide the Services.

8. Acceptable Use

You may use our Licensed Applications to:

  • Access and use features as intended and documented
  • Create, store, and manage your personal data
  • Provide feedback and suggestions for improvement

You must not:

  • Use for any unlawful purpose or activity
  • Attempt unauthorized access to our systems
  • Upload viruses, malware, or harmful code
  • Harvest or collect user information without consent
  • Impersonate others or provide false information
  • Use to spam, harass, or abuse others

9. Third-Party Services

Our Licensed Applications integrate with the following third-party services:

  • Supabase: Backend hosting and database services
  • PostHog: Analytics and user insights
  • Resend: Email delivery service
  • Notion: Data management and internal operations

Your use of third-party services is subject to their respective terms and policies.

10. Termination

This EULA is effective until terminated. You may terminate by:

  • Deleting the Licensed Applications from your devices
  • Cancelling your account through the app settings
  • Contacting us at lumos@lumoralabs.io

We may terminate your license if you:

  • Violate this EULA
  • Engage in fraudulent or illegal activities
  • Fail to pay applicable fees

11. Warranty and Liability

Warranty Disclaimer:

Except for consumer guarantees that cannot be excluded under Australian law, the Licensed Applications are provided "as is" without warranties of any kind.

Limitation of Liability:

To the extent permitted by law, our total liability is limited to the amount you paid in the 12 months prior to the claim. We exclude liability for indirect, consequential, or special damages, subject to consumer guarantee limitations.

12. Changes to EULA

We may update this EULA by posting the revised version and providing notice. Continued use after changes constitutes acceptance of the updated terms.

13. Governing Law and Disputes

This EULA is governed by the laws of Victoria, Australia. Disputes will be resolved in the courts of Victoria.

Before formal proceedings, you agree to contact us to attempt informal resolution of disputes.

14. Contact Information

For questions about this EULA:

  • Email: lumos@lumoralabs.io
  • Website: www.lumoralabs.io
  • Address: Lumora Labs Pty Ltd, Vermont South, VIC, Australia

This EULA is governed by Australian law and designed to comply with the Australian Consumer Law and other applicable regulations. Your rights under consumer guarantee legislation cannot be excluded or limited.